ContinenceCare Freight Policy

Prompt and Discreet Delivery for all Orders

When additional Delivery Costs may apply

Free Courier NZ Wide on orders over $100. $9.95 Courier NZ Wide on orders under $100.

Authority to Leave

All standard delivery orders will be attempted to be delivered to you with a signature obtained. However, in a situation where a signature cannot be obtained the courier driver has been given authority to leave the parcel in a safe place, unless a signature has been specifically requested. Any special delivery instructions that have been entered in as part of the checkout process will be followed (i.e. Leave in the letterbox or at backdoor). If you would prefer a signed delivery please leave a note in the Shipping Instructions section to let us know. The risk of any loss of, or damage to, the products will pass to you on delivery.

Delivery within New Zealand Only

An overseas order may be placed with a New Zealand delivery address. Currently, we do not deliver outside New Zealand.

Physical Delivery Address is Required

We cannot deliver to a P.O. Box address so please provide a physical address

Delivery within 1-3 days

We endeavour to deliver all items within 1-3 working days of us confirming receipt of your order. Deliveries to rural/remote locations could take longer.