News & Info on Buying Incontinence Products

If you have any feedback regarding our service or products or have an idea how we can improve our service, please Contact us we would love to hear from you.


Tranquility™ Bariatric 2XL Adult Pull up Brief now available!

ContinenceCare realises the importance of offering a product for everyone, that wishes to use an incontinence product so they are not excluded from activities or a good nights rest.

ContinenceCare is excited to now offer the highly absorbent range of Tranquility™ Bariatric incontinence products.

2XL Adult Pull up Briefs: For people requiring a highly absorbent Pull up style underwear (suitable for both urine and faecal incontinence) We stock the highly absorbent Tranquility™  adult pull up brief available in size 2XL fitting a waist size 158cm - 203cm.

To view and purchase this product, please click on the READ MORE button at the bottom of this post.

If you have a query regarding the Tranquility™ Bariatric range please Contact Us for complimentary samples and personalised advice.


How to Order and Pay from/to ContinenceCare

Our top priority is to ensure you can access a reliable supply of quality incontinence products promptly and discreetly delivered.

Please see the 4 ways you can order and pay for products below:

#1 Order and Pay Online: You can order online by browsing our website, adding an item or items to your cart and paying by credit card online. All orders received this way before 3pm Monday to Friday will be couriered out on the same day.

#2 Order over the Phone and pay by credit card: You can order by calling 0800 72 38 72 between 9am and 4pm Monday to Friday. We will process payment for your order by taking your credit card details over the phone. All orders received this way before 3pm Monday to Friday will be couriered out on the same day.

#3 Order over the Phone and pay by direct credit to our bank account: You can order by calling 0800 72 38 72 between 9am and 4pm Monday to Friday. Upon confirming your order we will send you an invoice by email or post, then you can pay the invoice amount to our bank account. Immediately upon receipt of payment we will send your order on the courier.

#4 Order over the Phone and send a cheque in the mail: You can order by calling 0800 72 38 72 between 9am and 4pm Monday to Friday. Upon confirming your order we will send you an invoice by email or post, then you can send a cheque to us. Immediately upon receipt of your cheque we will send your order on the courier.

We do not accept cash. If you have any queries please let us know, your satisfaction is our top priority.


Top Service from ContinenceCare

Our aim is to meet your needs to the highest standard. Our team have many years experience dealing with continence and care related issues. We realise incontinence is a very personal and private issue. We are trained specialists in this area and our service is designed to support and help you manage incontinence issues.

Should you have any questions or queries whatsoever please do not hesitate to contact us. We are here to help. Our toll free phone support line 0800 72 38 72 is open from 9am to 4pm weekdays or alternatively if you feel more comfortable you can email us on info@continencecare.co.nz We look forward to being of service to you and will ensure your requirements are met promptly and professionally.


Complimentary Product Samples Packs Available

If you are unsure of the size or what product would best meet your needs, we have sample packets of all products available.

How much do sample packs cost?
Zero, they are complimentary and promptly and discreetly delivered to you by courier.

How many products can I get in a sample pack?
Up to 6 products of your choice.

How do I get a sample pack?
Email up to 6 product codes of your choice along with your name, address and contact phone number to info@continencecare.co.nz or call 0800 72 38 72 between the hours of 9am to 4pm Monday to Friday.

Upon receipt of your requirements/instructions we will courier the samples to you along with a complimentary ContinenceCare catalogue.


Updated and Improved Website from 23rd February 2021

In order to improve our service and offering to our customers, we have an significantly upgraded and improved our website. Our new and improved website went live on February 23rd 2021.

This means our valued existing customers and new customers can have a more pleasant and easy to use experience whilst using our website.

We originally started supplying incontinence products by mail order catalogue and subsequently using a fax, how times have changed.

If you have any ideas or suggestions on how we can improve our website or service to you, please email info@continencecare.co.nz or call 0800 72 38 72 between 9am and 4pm Monday to Friday.


We offer a High Quality and Comprehensive Incontinence Product Range

Our purpose is to provide you with high quality disposable incontinence products and accessories discreetly and promptly delivered. We understand that everyone's situation is different and offer a wide range of products to cater to a wide range of needs.


Advance® Disposable Incontinence Products

ContinenceCare is proud to stock the high quality and comprehensive range of Advance® disposable urinary incontinence products. The innovative range of Advance® highly absorbent disposable incontinence products offer superior benefits including greater comfort and discretion for the user as they are breathable and thinner without compromising absorbency.  At ContinenceCare we are proud to be able to offer a high quality disposable Advance® incontinence product to cater to any need that you may have. The Advance® disposable incontinence product range includes adult diapers, pull up briefs, large pads, small pads, male incontinence pads, bed and chair pads, fixation pants, booster pads and faecal liner pads.


Advance® Incontinence Accessories

To further assist you and compliment our premium range of Advance® urinary incontinence products ContinenceCare is proud to also offer the full range of Advance® incontinence accessories. This includes paraben free incontinence hygiene wipes, absorbent and strong dry hygiene wipes and biodegradable incontinence hygiene wipes to name a few. Also available from ContinenceCare is the very popular range of Advance® high quality skin friendly blue and white powder free nitrile gloves, powder free latex gloves and both clear and blue powder free vinyl gloves. Other popular Advance® incontinence accessories on offer include cleansing milk, medical grade hand sanitiser gel, shower aprons, isolation gowns and urine bag leg holders, ideal for discreetly and conveniently holding urinary bags.